Let Us Help You
Who can I contact to make a complaint about my holiday?
We're sorry that you experienced problems during your stay, we'd love the chance to look into this further. To make a complaint please send an e-mail to firstname.lastname@example.org. Your feedback will go directly to our Guest Solutions team who will investigate thoroughly and respond to you within 21 days of sending an acknowledgement e-mail to let you know your complaint has been received.